Launch & handoff
Lesson 20 of 23 · 4 min read
Launch is a moment, so use it. A clean handoff turns a satisfied client into a repeat buyer and a referral source.
- Walk them through the live site on a short call or video. Make it a reveal.
- Confirm the care plan is active: "you are all set, I am hosting and maintaining it from here."
- Show them how to request changes (their portal, or just emailing you).
- Ask one question that opens the next sale: "what else is slowing the business down?"
The launch call is the best moment to attach add-ons and ask for a referral. They are happy, the site looks great, and you delivered exactly what you promised.
This is the part most people skip.
The lessons are free. The delivery is the hard part, and that's ours. When you're ready to put a client's site in front of a real studio, book a call.