Module 4 of 12 · The Sales System I: Outreach

DMs, video teardowns, and the phone

Lesson 5 of 6 in this module · 8 min read · 20/59 overall

Email is the backbone because it scales and nobody minds a useful cold email. But some owners live in Instagram DMs, some only answer the phone, and every channel gets easier when a two-minute video does your talking. Pick email plus ONE other channel and get good at the pair.

The teardown video (your best asset)

A teardown is a screen recording, two to three minutes, of you looking at their website and narrating what is costing them customers. It converts because it is proof of competence they can watch with zero commitment, and because nobody else in their inbox is doing it.

  • Structure: 15 seconds of who you are and why you recorded this, then three specific problems in order of money lost, then one sentence on what fixed looks like, then the ask.
  • Show, do not lecture: load their site on a phone simulator, click the broken form, run the speed test on camera. Watching it fail is worth a thousand adjectives.
  • End soft: "If you want, I will show you what it could look like. My calendar is in the description." No hard pitch. The video already pitched.
  • Keep a checklist of your niche's five most common site problems and record in one take. After ten of these, each takes five minutes.
The teardown flips the frame: you stop being someone asking for their time and become someone who already spent yours on them. Reciprocity does the rest.

Instagram and Facebook DMs

For niches that post their work (contractors, med spas, gyms, detailers), DMs outperform email. The rules change: shorter, warmer, and never pitch on message one.

Copy / script

Message 1: "That cedar pergola from last week is clean. How long does a build like that take you?"

Message 2 (after they reply): "Figured. Work like that should be pulling more inquiries than it is. I looked up your site and I think it is holding you back. Mind if I send a 2-minute video of what I found?"

Comment genuinely on a post, get one reply, then bridge to the observation. Two messages, then the video does the heavy lifting. Bulk-DMing a pitch gets you ignored and eventually flagged; a real conversation gets you read.

The phone (the unfair advantage nobody uses)

Local business owners answer their phones; it is how they get work. A short, honest call books meetings at rates email never touches, precisely because nobody your age makes calls anymore.

Copy / script

"Hi, is this Mike? This is Ethan, I will be quick. I build websites for roofers, and I pulled up your site while looking at companies in [City]. Found three things I would guess are costing you calls. I am not selling anything on this call, but I recorded a short video showing the fixes. What is the best email to send it to?"

Notice the ask: an email address, not a meeting. Small yes. The video and the follow-up sequence take it from there. If they want to talk on the spot, even better: you are already in the discovery call (Module 6).

Choosing your pair

  • Email + teardown video: the default. Works for every niche.
  • DM + teardown: best where the niche posts their work.
  • Phone + email: best where owners are older and inboxes are ignored (many trades).

Whatever the pair, everything lands in the same pipeline with the same follow-up cadence. Channels are entrances; the machine behind them is one machine.

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